UX Strategy, Research & Cognitive Science

Hi. I'm Mhaire.

I help teams understand how humans interact with their product.

I build research practices, lead high-stakes discovery, and translate messy human behavior into product, service, and business strategy. Humans are rarely tidy about what they want. My job is to find the pattern anyway.

Dr. Fraser

Case Studies

Illustrated stories from the field: what we found, why it mattered, how we got there, and what changed because we listened.